Helpdesk & Support
With Inca Software, the relationship built up during your implementation does not end along with your project. We believe that continued quality support is just as vital as a successful implementation.
To ensure this Inca Software provides a telephone support service to all customers who have a current services support agreement with Inca, both to answer technical queries and to resolve product problems. The Helpdesk is staffed by specialists in Cognos software and other third party products.
The primary objectives of the Inca Helpdesk are:
For further information on Helpdesk & Support, please choose one of the following options:
Request a Call Back
Information on Support Contracts
Inca Academy
Customer Testimonials
To ensure this Inca Software provides a telephone support service to all customers who have a current services support agreement with Inca, both to answer technical queries and to resolve product problems. The Helpdesk is staffed by specialists in Cognos software and other third party products.
The primary objectives of the Inca Helpdesk are:
- To assist customers during the initial project implementation and to resolve technical queries on an on-going basis.
- To provide a quality support service to our customers by answering all enquiries and resolving problems in a timely, effective and professional manner.
- To maintain high standards through the quality of people providing this support service.
For further information on Helpdesk & Support, please choose one of the following options:
Request a Call Back
Information on Support Contracts
Inca Academy
Customer Testimonials