Support Contracts
As well as access to our Helpdesk your Inca Software Support Contract includes automatic entitlement to free-of-charge enhancements for all Cognos and Inca products. Inca Software notifies their customers of all releases and gives them the opportunity to request a copy.
Furthermore, the Consultancy team continues to be available for ad-hoc consultancy days whilst your Customer Account team is on-hand to discuss your on-going needs.
Existing Customers, if you have a query regarding your current support contract and/or the possibility of consolidating various license support requirements under one contract please contact your Account Manager on 01784 270 860 or e-mail customer@incasoftware.co.uk
Furthermore, the Consultancy team continues to be available for ad-hoc consultancy days whilst your Customer Account team is on-hand to discuss your on-going needs.
Existing Customers, if you have a query regarding your current support contract and/or the possibility of consolidating various license support requirements under one contract please contact your Account Manager on 01784 270 860 or e-mail customer@incasoftware.co.uk