Services

Training and Consultancy from Inca Software

Training

Inca Software employs only the best accredited product trainers who deliver a range of training courses to our customers.

Our trainers also bring with them a wealth of knowledge gained through implementing Cognos and Inca Planning solutions for customers across a wide range of industry sectors and can share their on-site experiences with training delegates.

Training courses can be held either at the Inca Academy in Egham, or at our customers’ premises.


Consultancy

Inca Software’s team of accredited and highly experienced consultants provide the perfect resource to help you implement your chosen solution. Our consultants also provide expert advice and assistance by working alongside key members of your organisation to build the required solution and ensure a smooth integration process with your current systems and processes.

With experience of working with companies across all industry sectors, our consultants have built up a pool of knowledge and are committed to sharing their expertise with our customers.


Helpdesk & Support

Inca Software provides a telephone support service to all customers, both to answer technical queries and to resolve product problems.

Call statistics

for June 2006 - June 2007 show that 90% of all helpdesk calls were resolved within the hour



Inca's Support Services